shipping policy

Thank you for shopping at Sneakerthere! We are committed to ensuring a seamless and satisfying shopping experience for our customers. This Shipping Policy outlines the details of our shipping process to ensure transparency and clarity in the delivery of your order.

Contact Information

If you have any questions or concerns about our shipping policy or your order,

Please feel free to contact us:

- Email: ae344571988@gmail.com

- Phone: +86 18229766971

Processing Time:

Once you place an order on our website, it takes 2 - 3 business days for our team to process and fulfill your order.

Our processing time may vary depending on the product, order volume, and ongoing promotions.

Shipping Methods

We offer a variety of shipping methods to suit your needs. The available shipping methods will be displayed during the checkout process and you can choose the method that best suits you. Our shipping methods may include standard shipping, expedited shipping, and international shipping.

Shipping

We offer free shipping! Shipping costs depend on the shipping method you choose, the destination of your order, and the weight and size of your items. The exact shipping cost of your order will be calculated and displayed during the checkout process before you complete your purchase.

Estimated Delivery Time

Estimated delivery time includes both processing time and shipping time. Please note that estimated delivery time may vary depending on factors such as your location, shipping method, and any unforeseen circumstances that may affect the shipping process.

– Standard Shipping: Estimated delivery within 5 to 7 business days.

Order Tracking

Once your order has been shipped, you will receive an email notification with tracking information. This will allow you to monitor the progress of your order and learn its whereabouts in real time.

Shipping Restrictions

Please note that some items may be subject to shipping restrictions depending on their nature, destination or local regulations. If there are any shipping restrictions on your order, we will do our best to inform you during the checkout process.

International Shipping

For orders outside the United States, please be aware that additional duties, taxes, or fees may apply upon delivery. These charges are beyond our control and are the responsibility of the recipient. We recommend that you check with your local customs office for more information on potential additional charges.

Order Modifications

If you need to make changes to your order, such as updating the shipping address or modifying the items, please contact our Customer Support team as soon as possible. We will do our best to accommodate your request, but please note that we may not be able to make changes after the order has been shipped.

Lost or Delayed Packages

If your package is lost or significantly delayed in transit, please contact our Customer Support team. We will investigate with the shipping company and work to find a solution to ensure you receive your order or a refund.

By shopping with Sneakerthere, you agree to the terms outlined in this Shipping Policy. We appreciate your trust in us and are committed to providing you with high-quality products and excellent customer service. If you have any questions or need assistance, please don’t hesitate to reach out to our dedicated support team.

Thank you for choosing Sneakerthere!

Customer Service Team

Sneakerthere

E-mail: ae344571988@gmail.com

Whatsapp:+86 18229766971

Address:7815 Waterford Lakes Dr apt 2734, Charlotte, NC 28210, USA